A delivered order from us.pandora.net remains eligible for a return request for 30 days. Eligible items may be returned without stating a reason, and exchanges are also available. To avoid uncertainty about this condition, the timing or responsibility is set out so customers can understand what the store will do.
Return Transportation
us.pandora.net pays return shipping for approved no-reason returns and also pays when an item is damaged, defective, incorrect, or missing. The Settings > General business address, 19 Jasper St, Paterson, New Jersey, 07522, United States, is the default return destination unless we issue a different authorized address. For consistent handling of customer requests, the condition is stated so customers can understand what the store will do.
Cancelling an Order
Pre-shipment cancellation requests should be sent without delay to Support@jewelharbor.shop or (640) 982-2659; shipped orders follow the Refund Policy instead. To support an informed purchase decision, the applicable process is outlined so the store can handle comparable requests consistently.
Eligibility and Request Process
Before sending merchandise back, contact us at Support@jewelharbor.shop or (640) 982-2659 with the order number and item details. Original condition, included components, and evidence of purchase support review of ordinary returns; quality claims remain separately protected. To help customers use this information, this guidance is structured so its effect can be understood without guesswork.
Inspection and Refund Timing
After the returned merchandise is received and reviewed, an approved refund is issued to the original payment method. Approved refunds are completed within 5–10 business days, although a financial institution may control when the credit becomes visible. To state the operational expectation clearly, the applicable limitation is identified so the relevant standard remains clear throughout the transaction.
Non-Returnable Categories
The no-reason program does not cover custom-made merchandise, clearance or Final Sale products, gift cards, or opened items of an intimate or hygiene-sensitive nature. Nothing in these exclusions restricts remedies for a damaged or defective item, a wrong item, or an item omitted from the order. To keep the customer obligation clear, this explanation is provided so the relevant standard remains clear throughout the transaction.
Merchant Information
The merchant responsible for this page can be reached using the details below. For reliable order and support handling, this paragraph is organized so the customer does not need to infer the intended procedure.
Merchant: us.pandora.net
Contact email: Support@jewelharbor.shop
Phone: (640) 982-2659
Business address: 19 Jasper St, Paterson, New Jersey, 07522, United States